As 2025 begins, governments around the world have been tightening technology regulations. With industries rapidly adopting new tech, businesses must now balance innovation with responsible and secure usage.
For instance, the Federal Trade Commission recently took action against a medical company for using facial recognition technology without proper safeguards.¹ Now, companies must navigate laws like the California DELETE Act, which strengthens consumer data protections—while pushing businesses to rethink how they manage their technology.
All businesses that use the latest technology will need to adapt. However, those using enterprise platforms may face even bigger challenges. ERP systems, CRMs, supply chain systems, and similar tools involve a lot of sensitive data and advanced features. Failing to meet new regulations may result in legal trouble, operational problems, and costly decisions.
With these new regulations reshaping business technology at a global scale, the question now is: How will they impact the use of enterprise platforms like Salesforce, SAP, and ServiceNow—and what can businesses do to stay ahead?
Major Tech Regulations You Should Know
In summary, governments worldwide are concerned about AI accountability, data privacy issues, and cybersecurity risks. PwC reports that these themes are common in the European Union, the United Kingdom, India, South Korea, Canada, and other countries.² Here, we focus on regulatory compliance in the U.S. and some local requirements.
AI Accountability
Artificial intelligence helps businesses in many powerful ways. But without the proper safeguards, it can also be unfair, make mistakes, and act without transparency. For example, an AI hiring tool in a company’s HR system might favor certain job applicants if it learns biases from past hiring decisions.
Here are some important regulations on AI accountability:
- NIST AI Risk Management Framework: Sets guidelines to keep AI systems secure, fair, and trustworthy.
- Joint FTC, DOJ, EEOC, and CFPB Statement on AI Enforcement: Confirms that AI must follow existing laws against discrimination and unfair practices.
- California 2024 AI Legislative Package: Requires businesses to be open about how they use AI and ensure it treats people fairly.
Data Privacy
With massive amounts of customer and business data being collected, regulators want to stop companies from misusing it, sharing it without permission, or tracking people excessively. New standards now require stronger protections, giving consumers more control over their personal information.
Here are some important regulations on data privacy:
- Executive Order on Bulk Data Transfers: Limits how companies can share large amounts of personal data to help prevent misuse.
- Protecting Americans’ Data from Foreign Adversaries Act: Bans the sharing of sensitive U.S. personal data with certain foreign countries.
- California DELETE Act: Requires companies to remove people’s personal data from data brokers if asked.
Cybersecurity
With businesses storing more sensitive data than ever, cyber threats are becoming a serious problem. Hackers attack enterprise platforms to steal information, shut down systems, and demand ransom payments.
For example, in 2024, an Ascension ransomware attack compromised the data of around 5.6 million patients.³ Reports say that “phone systems, electronic medical records, patient portals, and systems used to order tests, procedures, and medications” went offline, drastically disrupting their operations.
New laws require stronger data security measures and faster reporting of cyberattacks to help protect companies and customers from attacks like this.
Here are some important cybersecurity regulations:
- Cyber Incident Reporting for Critical Infrastructure Act: Companies in important industries like energy and finance must report cyberattacks within 72 hours.
- SEC Cyber Disclosure Rule: Public companies must share information about cybersecurity risks and major data breaches.
- NYSDFS Cyber Regulations: Banks and other financial companies in New York must follow strict rules to protect customer data from cyber threats.
How Tech Regulations Are Affecting Enterprise Platforms Today
One of the biggest effects of these regulations on businesses with ERP systems or CRM platforms is compliance. They must improve AI accountability, data privacy, and cybersecurity.
However, compliance is rarely only about following rules. In the case of enterprise systems, regulations can also increase costs, disrupt operations, and add more work for businesses.
1. Tech Staff Will Have More Work
New rules on cybersecurity, data privacy, and AI mean businesses will have more tasks to manage. While this may vary from business to business, these regulations generally add extra responsibilities that increase workloads and put more pressure on employees.
Security teams must spend more time monitoring cyber threats and reporting breaches. Compliance teams must handle more customer requests to delete or access data. AI teams need to check systems for fairness and explain how decisions are made.
2. Business Processes Will Be Disrupted
New regulations mean businesses will have to change the way they work. Updating software, filing compliance reports, and responding to legal requests will take longer. These extra steps can slow down decisions and make daily tasks harder.
For instance, a company using ServiceNow for HR management may need to pause its automated hiring system to check for bias. This could delay filling job openings while the company ensures the AI follows fairness rules. As a result, slower hiring could make it harder to keep up with business needs.
3. Businesses Will Have to Change How They Use Data
Stricter privacy laws mean companies must be more careful about collecting, storing, and deleting customer data. They may have to remove old customer records, limit data sharing, and request more explicit user consent.
One possible effect of this change in data management is that it may reduce marketing and sales effectiveness. For example, a retailer using SAP Customer Data Cloud as an ERP solution may have to delete customer purchase histories sooner than before. This makes it harder to recommend products based on past purchases.
4. Compliance Costs Will Rise
Businesses will need to spend more funds to follow stricter AI, data privacy, and cybersecurity laws. They may have to hire experts, upgrade IT systems, and buy new software to track and manage compliance.
For example, a company using Salesforce AI analytics may need to invest in tools that explain how AI makes predictions. This can also mean hiring legal teams to review AI decisions and ensure reports meet government rules.
5. Failing to Comply Will Bring Legal and Financial Risks
Finally, companies that don’t observe regulatory compliance properly could face big problems, including hefty fines, lawsuits, and operational restrictions.
Companies can lose millions of dollars if they are fined for data breaches or improper AI use. They may also be forced to remove certain services or stop using software that doesn’t follow the rules.
How Businesses with Enterprise Systems Can Best Adapt to Tech Regulations
With added work, costs, and constant changes, keeping up with new regulations can feel overwhelming. But with the right strategies, businesses can stay compliant while keeping operations efficient.
Stay Informed About Regulatory Changes
Laws on AI, data privacy, and cybersecurity keep changing. By now, businesses must have learned to be active instead of reactive by tracking new rules on ERP systems, AI use, and other business tech. They can assign compliance teams to follow legal updates and subscribe to government alerts.
Invest in Regular Compliance Audits
Investing in regular compliance audits helps businesses catch issues before they become serious problems. These audit trails should review data storage, security settings, and AI decision-making to ensure they meet regulations.
Train Employees on Regulatory Requirements
Under new regulations, employees will face more responsibilities, but businesses can make this easier by providing the right training and resources. Clear training programs help teams confidently handle cybersecurity monitoring, compliance reporting, and AI oversight. Well-prepared employees work more efficiently, reducing errors and easing the burden of increased workloads.
Automate Compliance Tasks
Tracking regulatory compliance manually takes too much time. So businesses can also use AI and automation tools to handle tasks like monitoring data and detecting security threats. For example, a healthcare company using ServiceNow Security Operations can set up automated alerts for cyber risks, while a financial company using SAP’s AI-powered fraud detection can instantly flag suspicious activity.
With Raso360, you can adapt to tech regulations with ease!
Keeping up with tech regulations is complex, but we make it easier. At Raso360, we specialize in Salesforce, SAP, ServiceNow, Microsoft Dynamics, and Oracle. We help businesses meet AI, data privacy, and cybersecurity requirements without disrupting operations.
With our custom compliance solutions and automation tools, we help you streamline reporting, strengthen security, and adapt your enterprise systems to evolving laws. With Raso360, you can focus on growth while we handle compliance.
Contact us today to ensure your business stays compliant and efficient.
References:
- Nahra, Kirk J., et al. “Year in Review: The Top Ten U.S. Data Privacy Developments from 2024.” WilmerHale Privacy and Cybersecurity Law, 15 Jan. 2025, www.wilmerhale.com/en/insights/blogs/wilmerhale-privacy-and-cybersecurity-law/20250115-year-in-review-the-top-ten-us-data-privacy-developments-from-2024.
- PwC. Tech Regulation: Exploring the Latest Changes and Their Impact. PwC, 2025, explore.pwc.com/tech-regulation.
- Johnson, Liam. Ascension Ransomware Attack Disrupts Healthcare Services. The HIPAA Guide, 19 Dec. 2024, www.hipaaguide.net/ascension-ransomware-attack/.
